Shipping policy
We ship to customers in North America, Europe, Asia.
Please allow for 2-4 business days after completing your payment for us to process your order or 4-8 weeks for PRE-ORDERS.
You have 24 hours after completing your payment to request changing some info about your order (address, phone number)before dispatching your order. Once the order has been dispatched, you will have to go through our standard https ://kenevabeauty.com/policies/refund-policy
Shipping Times
Australia 7-12 business days
Austria 7-15 business days
Belgium 7-15 business days
Canada 7-12 business days
China 4-5 business days
Czechia 7-15 business days
Denmark 7-13 business days
France 7-15 business days
Germany 7-13 business days
Hong Kong SAR 5-6 business days
India 7-15 business days
Italy 7-15 business days
Israel 11-18 business days
Japan 7-13 business days
Macao SAR 4-5 business days
Mexico 12-17 business days
Netherlands 7-15 business days
New Zealand 6-13 business days
Norway 7-12 business days
Philippines 7-15 business days
Portugal 7-15 business days
Singapore 7-15 business days
Saudi Arabia 9-20 business days
South Korea 8-16 business days
Spain 7-15 business days
Sweden 8-15 business days
Switzerland 7-11 business days
Thailand 7-15 business days
United Arab Emirates 9-20 business days
United Kingdom 7-12 business days
United States 6-12 business days
Please note that you may experience order delays due to customs of your country.